Help

Help center

Short, step-by-step answers for everyday tasks.

Billing

  • Make a bill: Bill / POS → scan or search items → choose payment → Save.
  • Convert a quotation: Open the quotation → Convert → choose Sale Order or Invoice.
  • Record a return: Create a Sale Return or Purchase Return and pick the original items.

Stock

  • Import items: Items → Import → choose your CSV file and match the columns.
  • Set low-stock alerts: Edit an item → Low stock level.
  • Print barcode labels: Items → Barcode labels → choose items and quantities → Print.

Credit (udhaar)

  • Add an opening balance: Parties → Add → enter the opening balance.
  • Receive a payment: Open the party → Payment → enter amount and method.
  • Send a reminder: Open the party → share on WhatsApp.

Backup & devices

  • See backup status: Settings → Backup & Restore.
  • Restore on a new phone: Log in with the same account → choose your shop → Restore.
  • Add staff: Settings → Staff & PIN (one device) or Staff logins (Multi Device).

Packages & payment

  • Change package: Settings → Subscription → Change package.
  • Report a payment: Settings → Subscription → enter transaction ID and amount.
  • Remove an old device: Settings → Devices → Remove.

Need a hand? Use the WhatsApp button or the contact page.

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