Help
Help center
Short, step-by-step answers for everyday tasks.
Billing
- Make a bill: Bill / POS → scan or search items → choose payment → Save.
- Convert a quotation: Open the quotation → Convert → choose Sale Order or Invoice.
- Record a return: Create a Sale Return or Purchase Return and pick the original items.
Stock
- Import items: Items → Import → choose your CSV file and match the columns.
- Set low-stock alerts: Edit an item → Low stock level.
- Print barcode labels: Items → Barcode labels → choose items and quantities → Print.
Credit (udhaar)
- Add an opening balance: Parties → Add → enter the opening balance.
- Receive a payment: Open the party → Payment → enter amount and method.
- Send a reminder: Open the party → share on WhatsApp.
Backup & devices
- See backup status: Settings → Backup & Restore.
- Restore on a new phone: Log in with the same account → choose your shop → Restore.
- Add staff: Settings → Staff & PIN (one device) or Staff logins (Multi Device).
Packages & payment
- Change package: Settings → Subscription → Change package.
- Report a payment: Settings → Subscription → enter transaction ID and amount.
- Remove an old device: Settings → Devices → Remove.
Need a hand? Use the WhatsApp button or the contact page.
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